Great and speedy response
My second use of Delcor for A/C repairs…both times were minor repairs that were handled quickly and professionally for minimal expense…very professional service techs both times…highly recommend them.
AC stopped working, and Delcor came out the very next day. Gentleman working for them named Grant was very polite and professional and fixed our AC up in no time. Glad to be using this service.
They were very professional and accommodating. Worked with them remotely
Had their technician Edward come out very quickly on a Sunday to fix my AC after it was not properly cooling my house. He took care of it quickly and even took care of getting the part covered by my warranty. Needed quick service and definitely got it. Thanks!
Your technician was very knowledgeable, very prompt, and very respectful and nice. He did a very good job in servicing our a/cunit. I enjoy being a customer for Delcor. KEEP up the good service and very friendly employees. Thank You.
Wonderful and skilled technicians! Justin and Nick have consistently been able to assist with getting my unit up and running smoothly. The company is also very accommodating with scheduling. As my work schedule sometimes requires I leave town with very little notice, I have never had an issue with rescheduling which is incredibly helpful.
Excellent and professional service
Very thorough and professional staffHighly recommend
I called for service early morning and the serviceman arrived early morning. My AC problem was quickly diagnosed and fixed. That’s what l call service. Thank you Delcor.
The tech appeared to be very knowledgeable and helpful and answered all my questions.
Quick service! Our techs arrived earlier than expected and had things up and running in no time. Great service from polite, friendly people.
Guy came out found the problem fix the problem ice cold ac good to go
I was experiencing a leak from my air conditioner system. I called for an appointment and they arrived earlier than expected. Grant was my technician and he was professional, courteous, and fixed the problem in a matter of minutes. Grant was very easy going and made suggestions to prevent future problems. I would recommend Delcor and Grant to anyone!
Quick service, Grant was top notch fixing the A/C unit. Thanks to the Delcor Team for getting this done.
Nick from Delcore was wonderful. He was very professional and he did a great job fixing our HVAC unit. I will always use Delcore.
Rick was very professional. He knew his job. He listened and gave very helpful information. He took his time.
My neighbor recommended Delcor Inc. out of Greenville,NC, when our HVAC system had a malfunction with condensation not draining from unit to the outside. We had water overflowing the pan under unit & coming through a smoke detector mounted on the ceiling under the unit. All alarms went off. We shut down AC & started calling companies for help. It was Friday night on Memorial weekend. Decor answered after hours immediately. The young man I spoke with couldn’t have been nicer. Even though we had never done business with them before he assured me that a service technician would come that evening. He was true to his word, which is very refreshing this day & time. The technician arrived about 11 PM & corrected the problem . Needless to say, we will continue being customers of theirs for routine maintenance & service. I highly recommend this company.
Sam from Delcor showed up this morning to perform my spring system maintenance/checkup. As always, professional and very knowledgeable. I have used Delcor for the last 11 years and have always been provided superior service. Thank you!
Excellent service. The specialist was on time, professional, addressed all questions and performed a thorough inspection of the AC unit.
They get it done right and respect your house and use footies over their shoes.. they come. The diagnosis they fix it..
Donna Kay H.
We had a gas leak and Grant came out and fixed the issue. He was very knowledgeable about the task at hand. Grant was amazing! He is a great asset to your company. Job well done!
Always on time for scheduled maintenance. Sam has been our tech the last two times he is polite and professional.
We have been a Delcor customer for years. They have answered our calls quickly and efficiently. Today, Patrick came to our rescue, repairing problems (again) quickly and efficiently. Thanks, Delcor
Excellent service tech for our bi-annual service.
I recently had semi-annual system maintenance performed. The technician, Sam was very professional and did a great job. My a/c is ready as we move into the warmer months. Thanks again!
Sam was wonderful!! He explained everything to me so that I could understand. Thanks for all you do.
Awesome service. Sam is supper nice and knowledgeable
We were notified precisely at the time of our scheduled appointment that He was on his way, Grant was punctual and courteous. Grant was informative and thorough about today’s maintenance. He has always exhibited a professional manner in we respect.
I was pleased with the work performed by Nicholas. He was courteous, professional and did the maintenance efficiently. Nicholas explained what he did to my satisfaction. Keep up the good work. Thank you!
Jeffrey Hellwege fixed our outdoor gas leak and offered to look at our sinks that had less than great pressure! Also provided us with contacts for other repairs! Excellent service! 10/10
Delcor is the most Professional business we have encountered. they are respectful of property in and out of the house when performing the maintenance. Our HVAC units have never run better nor more efficiently. Thank you.
Technician was prompt, courteous, knowledgeable. Also, asked questions about system, how it was operating, any problems noted.Checked tempertures within house, cleaned system.Will continually use DELCOR for HVAC!
Sam did our spring maintenance today. He is a great technician who explains everything very well as he completes the diagnostics & targets potential problems.
We moved into our new house in August 2021, new to Greenville. Delcor has been super in helping a couple of old fogies get used to our new HVAC system. Compassionate and never judging, We signed up for their best warranty program. 5 Stars!!!
Jeff was excellent! Outstanding service!
Used for gas hot water heater replacement – went from traditional to tankless unit. Was an urgent need and I did not get estimates from others, so I do not know how they compare from a price standpoint. However, I absolutely cannot complain about the quality of the work or the service. Joseph was the plumber who did my install and he took time to ensure that the extensions to the water line and gas line that he had to run were well secured and visually appealing (in other words – the install was very thoughtfully done and he didn’t just take the easiest route like many would do). I did not make any requests in regards to how the unit was installed, so that really attests to the quality of the work that Joe does. Again, I cannot speak to the cost of the job. If it was not an urgent need I might have shopped around a little bit first, but after this experience the savings would need to be substantial for me to go with someone else.
Good Experience, good people.
UPDATED: 2/7 – The service manager called Monday morning to discuss my concerns. Steve was very professional and genuinely interested in my the issues raised in my review.Based on the timely response by Steve, I will definitely consider Delcor in the future with any HVAC needs.Posted 2/6 – I called Delcor for HVAC service based On a neighbors recommendation. My heat pump was adequately heating, but not cutting off as expected once it reached the desired temperature of 65° (night time temperature above 40°).Justin was the first tech that came to check the unit. Per his notes “he found the system operating normally” and only made a modification to the upstairs zone damper to allow proper airflow downstairs. The system had been operating with the dampers set as they were before Justin arrived for over 6 years. The charges were $100 standard labor and $25 truck charge. Needless to say, the problem persisted with the unit not cutting off after reaching the set temperature.Nick was the second tech who came back to inspect the unit. He found a short in the auxiliary heat panel. There was no charge for this visit because Justin had failed to realize the problem part on the initial service call. Nick ordered the part and informed me Delcor would call when it arrived.Casey from Delcor left a message Thurs the part was in and someone could either come that afternoon or Friday morning. When calling back to Delcor, Casey was at lunch so a message was given to another person at Delcor for a tech to come Friday morning. At approximately 9 AM Friday Casey was called to inquire when to expect the service tech. Unfortunately, Casey had not been given a message on Thursday to send a tech Friday morning To install the auxiliary heat kit.After the phone call to Casey, Grant came Friday and successfully install the new part. Charges for services this day again included the $100 standard labor, $25 truck charge, and part fee. Thankfully, the heat pump is back to running normally, even with the much much colder dip in temperatures.Note, between Justin and Nick’s service calls, I reached out to Delcor management and received a timely call from Casey regarding my concern. Casey was very responsive, understanding, and professional each time I spoke with her. The 3 star rating is due to the initial tech’s inability to diagnose the problem and the lack of communication when a message was left for Casey. Also, the standard $125 fee for each service call appears slightly higher than other HVAC companies I subsequently reached out to.
Grant was amazing! He was very knowledgeable, but also, friendly, helpful and kind. We had been using a different company for HVAC maintenance…..and I will tell you we are so glad we changed to Delcor! They are amazing. But, don’t ask for Grant. He is mine!
Delcor called to say my unit was not working properly & suggested an inspection. They arrived at appointed time & service was performed
My heat went out, and they were here the very next day. They had the unit in stock and I was up and running the very next day.