They get it done right and respect your house and use footies over their shoes.. they come. The diagnosis they fix it..
Donna Kay H.
We had a gas leak and Grant came out and fixed the issue. He was very knowledgeable about the task at hand. Grant was amazing! He is a great asset to your company. Job well done!
Always on time for scheduled maintenance. Sam has been our tech the last two times he is polite and professional.
We have been a Delcor customer for years. They have answered our calls quickly and efficiently. Today, Patrick came to our rescue, repairing problems (again) quickly and efficiently. Thanks, Delcor
Excellent service tech for our bi-annual service.
I recently had semi-annual system maintenance performed. The technician, Sam was very professional and did a great job. My a/c is ready as we move into the warmer months. Thanks again!
Sam was wonderful!! He explained everything to me so that I could understand. Thanks for all you do.
Awesome service. Sam is supper nice and knowledgeable
We were notified precisely at the time of our scheduled appointment that He was on his way, Grant was punctual and courteous. Grant was informative and thorough about today’s maintenance. He has always exhibited a professional manner in we respect.
I was pleased with the work performed by Nicholas. He was courteous, professional and did the maintenance efficiently. Nicholas explained what he did to my satisfaction. Keep up the good work. Thank you!
Jeffrey Hellwege fixed our outdoor gas leak and offered to look at our sinks that had less than great pressure! Also provided us with contacts for other repairs! Excellent service! 10/10
Delcor is the most Professional business we have encountered. they are respectful of property in and out of the house when performing the maintenance. Our HVAC units have never run better nor more efficiently. Thank you.
Technician was prompt, courteous, knowledgeable. Also, asked questions about system, how it was operating, any problems noted.Checked tempertures within house, cleaned system.Will continually use DELCOR for HVAC!
Sam did our spring maintenance today. He is a great technician who explains everything very well as he completes the diagnostics & targets potential problems.
We moved into our new house in August 2021, new to Greenville. Delcor has been super in helping a couple of old fogies get used to our new HVAC system. Compassionate and never judging, We signed up for their best warranty program. 5 Stars!!!
Jeff was excellent! Outstanding service!
Used for gas hot water heater replacement – went from traditional to tankless unit. Was an urgent need and I did not get estimates from others, so I do not know how they compare from a price standpoint. However, I absolutely cannot complain about the quality of the work or the service. Joseph was the plumber who did my install and he took time to ensure that the extensions to the water line and gas line that he had to run were well secured and visually appealing (in other words – the install was very thoughtfully done and he didn’t just take the easiest route like many would do). I did not make any requests in regards to how the unit was installed, so that really attests to the quality of the work that Joe does. Again, I cannot speak to the cost of the job. If it was not an urgent need I might have shopped around a little bit first, but after this experience the savings would need to be substantial for me to go with someone else.
Good Experience, good people.
UPDATED: 2/7 – The service manager called Monday morning to discuss my concerns. Steve was very professional and genuinely interested in my the issues raised in my review.Based on the timely response by Steve, I will definitely consider Delcor in the future with any HVAC needs.Posted 2/6 – I called Delcor for HVAC service based On a neighbors recommendation. My heat pump was adequately heating, but not cutting off as expected once it reached the desired temperature of 65° (night time temperature above 40°).Justin was the first tech that came to check the unit. Per his notes “he found the system operating normally” and only made a modification to the upstairs zone damper to allow proper airflow downstairs. The system had been operating with the dampers set as they were before Justin arrived for over 6 years. The charges were $100 standard labor and $25 truck charge. Needless to say, the problem persisted with the unit not cutting off after reaching the set temperature.Nick was the second tech who came back to inspect the unit. He found a short in the auxiliary heat panel. There was no charge for this visit because Justin had failed to realize the problem part on the initial service call. Nick ordered the part and informed me Delcor would call when it arrived.Casey from Delcor left a message Thurs the part was in and someone could either come that afternoon or Friday morning. When calling back to Delcor, Casey was at lunch so a message was given to another person at Delcor for a tech to come Friday morning. At approximately 9 AM Friday Casey was called to inquire when to expect the service tech. Unfortunately, Casey had not been given a message on Thursday to send a tech Friday morning To install the auxiliary heat kit.After the phone call to Casey, Grant came Friday and successfully install the new part. Charges for services this day again included the $100 standard labor, $25 truck charge, and part fee. Thankfully, the heat pump is back to running normally, even with the much much colder dip in temperatures.Note, between Justin and Nick’s service calls, I reached out to Delcor management and received a timely call from Casey regarding my concern. Casey was very responsive, understanding, and professional each time I spoke with her. The 3 star rating is due to the initial tech’s inability to diagnose the problem and the lack of communication when a message was left for Casey. Also, the standard $125 fee for each service call appears slightly higher than other HVAC companies I subsequently reached out to.
Grant was amazing! He was very knowledgeable, but also, friendly, helpful and kind. We had been using a different company for HVAC maintenance…..and I will tell you we are so glad we changed to Delcor! They are amazing. But, don’t ask for Grant. He is mine!
Delcor called to say my unit was not working properly & suggested an inspection. They arrived at appointed time & service was performed
My heat went out, and they were here the very next day. They had the unit in stock and I was up and running the very next day.
We had ice and snow last night and myMother-in-law’s heat went out. Delcor arrived today sooner than they said they would and Nicholas Wyont repaired her unit so quickly! He even reduced the price because her unit was still under warranty. Thank you thank you thank you, Delcor!!!
We had a great experience with our service call yesterday. Sam was on-time, responsive and professional. Thanks so much!
Delcor is the only company I trust for my heat pump/gas pack. They have been great to us for years! Very honest, polite and dependable .
Kyle, Michael and Ivan represent the best of customer service. They are professional and customer friendly and any company they represent is truly on top of their game.
Awesome Company! They installed new AC/Heat pump for us and if there is a problem they respond quickly and have the problem. We are Deaf and we are able to use text for any questions or services needs. I am very impressed and happy with their services!
Simple and transparent pricing with super quick service. Have earned my repeat business again and again.
My twice-yearly preventative maintenance was performed by Sam in mid-November. He was great – professional, efficient, and reviewed his findings with me. Thanks Sam!
Faithful, loyal, honest and reliable. Delcor is your friendly neighbor hood fix it men.
Delcor is always professional and prompt. Technicians are always so nice and pleasant! Mine today was so nice and very knowledgeable. Highly recommend!!
I reached out to the company to inspect the heating and air in a home we plan on purchasing. Appointment was easy to set up and the tech (Justin) even showed up a few minutes early. He was thorough and very informative. Will definitely be using their services again in the future!
Grant showed up on time and was very professional and polite. I highly recommend having a maintenance agreement to have units checked & cleaned twice a year!
Our technician, Grant, was wonderful. He was on time and answered all of my questions completely. I was very pleased with my appointment.
I had repeated mechanical failed parts. For example, igniter was replaced five times in one year, and gas valve – three times. The reason for their short life was low manifold pressure: 1.6′ w.c. instead of the recommended 3.5′ w.c.Delcor took apart the gas line and blew nitrogen. The pipe was full of pipe dope. It was removed, and the pressure returned to its normal value.Finally after a year of struggle the correct diagnostic was done, and the problem fixed.
Grant showed up on time and was very pleasant and professional. I’ve always been pleased with the service technicians at Delcor.
I had a great experience with Sam from Delcor. He was quick, efficient, knowledgeable & personable. I would recommend him to anyone I know!
I have always been happy with the quality of service from Delcor. They call first, show up when they say, show you any issues you are having with your system and is always a fair price. Most recent service was with tech Richard Scott. He was thorough, explained what was wrong and got everything back in working order in no time. Can’t recommend Delcor and Richard Scott enough. Top notch company and staff.
My thermostat was blank and would no longer control my HVAC. I called Delcor on Monday morning and was told that the serviceman would call me later that day. The serviceman called and came to my house. I explained the problem, and he was able to solve the problem and fix my thermostat. He then did a full check out of the system before he left.
Delcor is an excellent company! The technician Justin just recently came to perform my fall maintenance check up. He was on time, was very nice and professional. All was great, as it has been for every maintenance check I have had performed. I 100% recommend Delcor.
We recently purchased our house and had received recommendations for Delcor from our neighbors. The first time we turned the heat on, it didn’t heat as expected (prior owners had installed less than a year before) Delcor dispatched a tech quickly. Justin was awesome! He quickly identified an installation issue, corrected and took the time to explain what was done. Will definitely use again.
Excellent and very professional service
I highly recommend Delcor for all your HVAC needs! Grant is the technician that I’ve worked with the most and he is always so efficient, professional, and goes above and beyond. Thank you Delcor for always delivering A+ service.
My service appointment visit on 11/8/2021 was timely and the technician was very professional. He explained his overall service and gave his professional recommendation on a couple of items that could save me and my family a great deal later down the road….Job well Mr. Richard Scott (Technician)
Once again Delcor has exceeded my expectations. My new thermostat works great, was easy to access, and is very easy and efficient. Justin answered all my questions and did an outstanding job solving my heating needs today. Thank you Justin and Delcor.